FAQs:-

Why do I need an E-commerce website?

In todays digital world investing in an E-commerce website is worth the return for the following reasons:-

• It will help you brand your business online and thus tap the online customers
• It will help you to sell your products/services and earn money online, 24*7 without you having to monitor the sales manually

Also, we offer E-commerce website at affordable costs, so you need not really think of e-commerce as a whole lot of investment that is going to burn a hole in your pocket. Kindly check our E-commerce package starting rates.

If I want to get an E-commerce website designed, what is the process to start and complete the E-commerce website designing work?

Given below is a step by step process for E-commerce website designing:-

• Select final package and release an advance payment of 50% to start the work
• Kindly share payment confirmation by email, WhatsApp or over phone Contact Us
• Once our billing team confirms the payment, our support team will contact you. Support team will provide you an E-commerce website development form to send us details of your organization for designing website, creating social media accounts, integrating payment gateway, etc.
• Once we receive the filled in website form from your side we will take 15-20 working days to design your E-commerce website
• Once the website has been developed, we will send you link for testing. You can suggest changes so that we can modify the website as per your choice.
• Based on your final approval and payment of due amount, we will book domain name and will host your E-commerce website live on www.abc.com
• After the website is hosted, we will integrate payment gateway and will initiate work for social media promotion. The complete process will take max. 15 days then full year we will work for promotion as per the package selected by you.

What type of E-commerce website will you provide - dynamic or static and what programming language will you use?

We develop both static and dynamic websites; it will depend on the package selected by you. The website would be developed in advanced PHP programming along with MySQL, JS, CSS, jQuery, AJAX and HTML etc. We use programming languages that provide the highest security and reliability required to power your complex E-commerce website.

Will this E-commerce website be mobile responsive or not?

Mostly we design responsive E-commerce websites so as to provide max benefits to our clients; however, if you select basic package then your website would not be responsive.

Will you write website content for us or we have to provide the content?

This will depend on the package selected by you; kindly check in the package list.

What documents would I have to give to design my E-commerce website?

We only need your organization's information- contact details, bank account details, product details, images, videos and existing website, if any, to design your E-commerce website. You can send other documents for uploading on the E-commerce website.

How much time will it take to complete the website work?

If you have furnished all the information/submitted all the documents related to E-commerce website designing then we will take max 15-20 working days for developing the E-commerce website and all the work related to promotions, payment gateway integration, etc. will take max 50-65 working days.

Who will manage my social media accounts and networking promotions?

We shall provide you with user id and password so that you can manage your social media accounts or you can send us details to upload on Social Medias accounts.

What types of payment gateway will you provide -national, international or both?

We provide both types of payment gateway. It will depend on the package selected by you; kindly check from the package list.

Can we update our website, add/remove products ourselves?

Yes, We will provide cpanel login to you so that you can update the website, add/remove products yourself.

What is the payment process?

You can choose any mode of payment- offline through cash or cheque or online through debit/credit card or our payment gateway.

Can I pay service charge in installments?

Yes, you can pay in instalments for some of the services. We take 10-20 working days to deliver services. So, as an advance you can pay min. 30% of the service charge, rest amount you can pay in 2 installments within 30 days of service delivery. However, for making payment in installments, kindly get approval of our sales team.

What will we have to pay for renewal after 1 year or annual maintenance?

This will depend on the selected package; kindly visit package details for the renewal/maintenance amount, if applicable.

Will you offer any discount?

No, the prices for the services are fixed. What we can do for you is to divide service charge for higher package into 2 instalments to be paid maximum within 30 days after service delivery. However, the same has to be approved by our sales team.

Is not your service charge too high?

On the contrary, given the array of services we provide, our charges are quite reasonable in comparison to the market rates.

How many days will it take to promote my website on google.com first page?

Normally it takes 45 working days but it may take less than 45 days and maximum 60 working days.

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